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Effective Date: June 2, 2026

Pacific Northwest Bin Solutions, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request services, communicate with us, or receive text messages from us.

Business Information

Pacific Northwest Bin Solutions, LLC

28145 SW Iceland Ave.

Wilsonville, OR 97070

Phone: 971-238-4856

Email: info@pnwbinsolutions.com

Information We Collect

We may collect the following information from customers and website visitors:

Name
Address
Phone number
Email address
Service history and scheduling information
Payment information (processed securely through third-party payment providers)

We collect information when you request services, schedule appointments, contact us by phone, email, text message, or submit information through our website.

How We Use Your Information

We use the information we collect to:

Schedule and provide bin cleaning services
Send appointment confirmations and reminders
Communicate service updates and scheduling changes
Send invoices and payment reminders
Respond to customer inquiries and support requests
Maintain service records
Improve our services and customer experience
Comply with legal obligations

Text Messaging Communications

By providing your mobile phone number, you consent to receive text messages from Pacific Northwest Bin Solutions related to your services.

Messages may include:

Appointment confirmations
Appointment reminders
Service updates
Schedule changes
Invoices and payment reminders
Customer support communications
Seasonal service reminders

We do not send promotional or marketing text messages.

Message frequency varies based on your service needs.

Message and data rates may apply depending on your mobile carrier and service plan.

Opting Out of Text Messages

You may opt out of receiving text messages at any time by replying:

STOP to unsubscribe from future text messages.

For assistance, reply:

HELP or contact us at 971-238-4856 or info@pnwbinsolutions.com.

Email Communications

We may occasionally send customers email communications regarding services, seasonal reminders, special offers, company updates, or other relevant information. Customers may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including:

Jobber (customer management and scheduling)
Stripe (payment processing)
QuickBooks (accounting services)
Mailchimp (email communications)
Facebook Advertising
Google Ads

These providers are authorized to use customer information only as necessary to provide services on our behalf.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties except as necessary to provide messaging services.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Access to customer information is limited to authorized personnel and trusted service providers who require access to perform their responsibilities.

While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable means to protect your information.

Your Rights

You may request to:

Review the personal information we maintain about you
Update or correct inaccurate information
Request deletion of your personal information, subject to applicable legal and business record retention requirements

To make a request, please contact us by phone or email using the information provided above.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

If you have questions about this Privacy Policy or our privacy practices, please contact:

Pacific Northwest Bin Solutions, LLC

28145 SW Iceland Ave.

Wilsonville, OR 97070

Phone: 971-238-4856

Email: info@pnwbinsolutions.comAdd text here

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Privacy policy

About us